Payment Policy
Thank you for choosing to shop with us. This Payment Policy outlines how payments are securely processed on our website and ensures a smooth and transparent checkout experience for every customer. By placing an order on our site, you acknowledge and agree to this Payment Policy, along with our Terms & Conditions and Return & Refund Policy.
Secure Payment Processing with Stripe
All transactions on our website are processed safely and securely through Stripe, a globally trusted payment gateway. Stripe uses advanced encryption protocols and is certified to PCI-DSS Level 1, the highest standard in the payment industry.
For security purposes, we do not collect or store your complete payment information. All sensitive data is encrypted and processed exclusively by Stripe.
Accepted Payment Methods
We currently accept the following payment methods via Stripe:
- Credit & Debit Cards (Visa, MasterCard, American Express, JCB, Discover, Diners Club)
- Apple Pay
- Google Pay
- Supported regional digital wallets (depending on availability in your country)
Additional payment options may be added over time to improve customer convenience.
Currency & International Payment
All prices are displayed in the currency available on our website. If your financial institution uses a different currency, the total cost may vary based on your bank’s exchange rate and foreign transaction policies.
Any conversion fees are the responsibility of the customer.
Order Verification & Payment Authorization
To protect customers and prevent fraudulent activities, some transactions may require additional verification. If necessary, we may contact you to confirm identity or billing details before shipping your order.
Orders that cannot be verified may be canceled and refunded automatically.
Taxes, Duties & Import Fees
Depending on your destination country, additional customs duties, import taxes, or handling charges may apply once the order reaches customs.
These charges are not included in our product pricing and are the responsibility of the customer.
Failed or Declined Payments
If your payment attempt fails or is declined:
- Verify your card information or payment wallet details
- Try another supported payment method
- Contact your bank to ensure online/international purchases are permitted
For persistent issues, please contact our support team and we will assist you promptly.
Receipts & Invoices
A confirmation email and digital receipt will be sent to your email address immediately after a successful purchase. If you require a formal invoice, kindly contact our team.
Contact Us
For any questions relating to payments, billing, or transactions, please contact us at:
📩 Email: info@gaminghexagonlights.com
Our support team is always ready to help.